How Our Multi-Operator Chat Bot Works

Multi Operator
Key Features
  • Smart Routing – Automatically Assigns Chats to Available Agents
  • Live Monitoring – Supervisor can monitor all active Conversions.
  • Canned Response – Quick Reply for Common Questions
  • Transfer & Escalate – Seamlessly transfer chats between departments
  • Performance Analytics – Track Response time and customer setisfactions
How It Works
    1. Customer initiates chat on your website
    2. System Routes to best available agents
    3. Team Collaborates in background  if needed 
    4. Conversation is logged for feature reference.
Perfect For
    • Customer Supports Team
    • Sales Response Team
    • Live Assistance Team

Info

Our chatbot platform is built to enhance real-time communication and customer support. Powered by smart automation and seamless integration, it ensures efficient and engaging interactions across your services.

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