Latest Broadcasts
News & Alerts
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This is an official notification to inform all concerned about the updated work schedule starting July 22, 2025. The notice is being issued today, July 15, 2025. Please ensure you review and comply with the revised timings. For any questions or clarifications, contact your reporting manager or HR department.
Recent Updates
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Official Notifications
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This is an official notification from Smart Solutions. We are updating you regarding Smart Service Solutions. For more details, please visit our website or contact us at our support number. We are committed to delivering better services, new features, and improved customer experience for all users.
Live WhatsApp Chat Preview
Customer Support
Interactive WhatsApp Flows
Build Powerful Flows with Ease
- Visual Flow Builder – Drag and drop to design conversations easily
- Smart Decisions – Respond dynamically based on user input
- Real-Time Replies – Automate conversations with instant responses.
- Data Collection – Collect user info through structured flows
- Easy Integration – Connect with APIs, CRMs, and external tools.
Our WhatsApp Chatbot Services
Appointment Booking
Allow customers to schedule appointments anytime through automated WhatsApp chats. Instantly confirm bookings, send reminders, manage reschedules, and sync with your calendar — all without manual effort, 24/7 availability guaranteed.
Customer Support
Provide instant customer support through automated WhatsApp bots that handle FAQs, common concerns, and service queries. Improve response time, reduce workload, and offer 24/7 intelligent assistance for seamless customer satisfaction.
Ticketing System
Easily create, track, and update support tickets through WhatsApp. Customers receive real-time status updates, while your team manages issues efficiently — streamlining support operations and enhancing the overall customer experience.
Custom Flow Automation
Create personalized automated flows within WhatsApp to capture leads, conduct surveys, onboard users, and gather feedback. Engage customers efficiently with seamless interactions tailored to your business needs — fully automated.
3rd Party Integration
Seamlessly connect WhatsApp bots with third-party platforms like CRMs, payment gateways, and marketing tools. Automate data sync, streamline workflows, and enhance customer interactions with powerful, real-time integrations tailored to your business.
Multilingual Chat
Deliver personalized support in multiple languages via WhatsApp, ensuring better engagement with diverse customer bases. Break language barriers, build trust, and expand your reach with intelligent multilingual chatbot conversations.
More Info For WhatsApp Chatbot
Choose your preferred time and date to book an appointment through WhatsApp.
WhatsApp Ticket System
System Support
Easily manage and resolve customer issues with our automated WhatsApp ticketing system. Track queries, assign priorities, and provide real-time updates — ensuring fast, organized, and effective customer support every time.
Resolve Customer Issues with Tickets
Easily manage and resolve customer queries using our streamlined ticketing system. Assign, track, and respond to tickets quickly — ensuring your support team delivers consistent, fast, and effective customer service every time.
Automated Ticket Generation for Quick Support
Enable instant, automated ticket generation through WhatsApp to manage customer issues efficiently. Streamline your support workflow, reduce response times, and ensure every query is tracked and resolved with speed and accuracy.
Streamline Support with Our Ticketing Feature
Enhance your customer service with our ticketing feature. Automatically generate, manage, and resolve tickets through WhatsApp, reducing manual effort while ensuring fast, organized, and efficient support every step of the way.
Our Features
Explore the powerful features our WhatsApp solution provides.
Doctor Appointment
Doctor Appointment allows patients to seamlessly book appointments with doctors via WhatsApp, offering real-time scheduling, instant confirmations, and reminders. This convenient system reduces wait times, improves patient experience, and streamlines clinic operations through automated and accessible appointment management.
RSVP Management
**RSVP Management** enables users to confirm event attendance directly through WhatsApp, offering a quick and convenient way to respond to invitations. The system automatically tracks attendee responses and sends follow-up reminders, streamlining event planning and improving guest engagement.
Lead Generator
Lead Generator automates the process of capturing and qualifying leads through interactive WhatsApp conversations. By engaging users with pre-set questions and responses, businesses can collect valuable information, identify potential customers, and build their customer base efficiently without manual effort.
Bulk Broadcasting
Bulk Broadcasting enables businesses to send personalized messages to thousands of WhatsApp users simultaneously while maintaining full compliance with WhatsApp’s messaging policies. It helps in promoting offers, updates, or announcements efficiently, ensuring high engagement and streamlined communication at scale.
Catalog Management
Catalog Management allows businesses to showcase product catalogs directly on WhatsApp, including categories, images, and descriptions. Customers can browse, select, and place orders quickly, ensuring a seamless shopping experience with minimal effort and enhanced engagement through instant messaging.
Multi Operator
The Multi-Operator feature enables multiple agents to handle WhatsApp chats simultaneously via a unified dashboard, ensuring faster responses, organized conversations, and improved customer satisfaction. It supports real-time collaboration, chat assignment, and scalability for growing support teams and businesses.
Info
Our chatbot platform is built to enhance real-time communication and customer support. Powered by smart automation and seamless integration, it ensures efficient and engaging interactions across your digital services.